FAQs

Questions and Answers

  • If you cannot see the ticket you wish to purchase, the most likley answer is that you are logged in and have already bought it. Look for the green account button in the bottom right corner of the screen and cross-check. Should you wish to purchase the concert as a gift you can do so by clicking on the appropriate button in the right-hand column.

  • We accept payments by credit card or by iDeal.

    Your data is not stored by us and is not visible to third parties. The encryption converts the characters you enter into a code that can be safely transmitted over the Internet. This information can not be read by unauthorized persons as it travels across the Internet.

  • There can be several reasons for this:

    * There has been a typing error. Please check if the voucher code was entered correctly. We advise where possible, copying and pasting the voucher. If typing, you must press enter on your keyboard before the code will be registered.

    * You have already entered the voucher code at an earlier date. Vouchers are usually valid only once per user.

    * If you are still having difficulty, please send an email with the voucher details and the email address of the person who bought it for you, to livefromlondon@voces8.foundation

  • We offer a discount of 40% season ticket to current students. Please scan any official confirmation of your status - e.g. a student ID - and send us the file via livefromlondon@voces8.foundation